10 UI Pages That Need to Be Talked About
There are a number of tiny little pages in ServiceNow, for users, developers, and administrators alike that could be made use of. Here is my top 10!
cancel_my_transaction.do
This is one that anyone can make use of, to cancel their current running transaction before it times out. Accidently run a crazy report, load this page and it will cancel it.loading_transactions.do
This one isn’t so hidden, you can get to it via System Diagnostics > Active Transactions (All Nodes). This one is for admins to see all the current running jobs, and ability to kill them.connection_test.do
Have someone complain about ServiceNow being slow? Have them run this little page, and see if it’s really their connection that is slow instead!cache.do
This page really ought to be hidden away better… but if you ever need to flush your ServiceNow instance cache, this is the way.cache_inspect.do
There are some “hidden” ServiceNow elements that are only visible in the instance cache. Here is how you can find them!stats.do, threads.do and replication.do
I think most people know about these pages, but these give you a wealth of information like current node, running processes, memory, transaction performance, etc. For instances with Read Replica databases, replication.do is helping to track that as well.xmlstats.do
This is basically a beefed up version of stats.do, to provide the raw data. This page has support for specifying particular ‘includes” so you can view a smaller subset.channel.do?sysparm_channel=logtail
If you ever want to see the system tomcat logs for the instance in realtime, in your browser, this is fun to watch. Very mind opening how fast and how many things happen in the instance at once.side_door.do
This is the basic mechanism to use to bypass single sign on in case of a break-glass situation to login to ServiceNow.$m.do
A little bit of a blast to the past, but you can pull up the old mobile app interface right in your browser!
Honorary mentions: email_diagnostics.do, mid_tools_form.do, governor.do, and some others I can’t remember…