Day 2: DDIS - Enable update on iterate
Scan Check Type: Table Check [sys_properties]
ServiceNow has different ways to navigate within the instances. One of these ways to move from record to record is to use the arrows that appear in each individual record header.
However, this navigation can be more complex and less fluid if the system property glide.ui.update_on_iterate is set to FALSE. With this property disabled, changes made to the record are not automatically saved when moving to the next record, forcing an user action.
This scan was developed using a table check with condition to identify the specific property and check it’s value. Since this property exists OOB, it doesn’t do a negative check to verify it doesn’t exist also. This scan check is also found within QualityClouds’ product.
Download and import the XML to check it out in your instance! At the end of the month I will be bundling all the checks together.